Friday, May 28, 2010

I want to...

The mind is in deep mess and feeling very stress with too many thoughts in mind. 24 hours a day is really insufficient to me. I have so many dreams, i have so many things that i want to do and my work in the office is never end and getting tougher and tougher and heavier and heavier.

For family, i want to spend more time with my baby, hubby, mummy, sister. I want to prepare nice and warmth meal for them, i want to grow up with my baby, i want to continuously share my life and my thought with hubby, i want to talk to my mummy and i want to chat with my sister. I want to grow and at the same time protect our family wealth.

For myself, i want to improve myself and enjoy my life. I want to read magazine, i want to be an active blogger, i want to realise my business plan, i want to learn better social skill, i want to expose to numelogy, i want to read novel, i want to read other people blogs, i want to do household, i want to study more about investment, i want to plan my life, i want to have my hair done and the list goes on.

At work, i have to continuously processing the new loans, reviewing the existing loans, handling the existing customers requirement, meeting up with management expectation, juggling the compliance issues, exploring the potential loan, managing others department queries, attending training, meeting, site visitation, completing the reports, reports and reports.

Oh, please tell me how should i plan for my 24 hours in a day to have all the above being achieved?!

My Wishlist

There are two peoples impressed me very much for the past few days. The first is a trainer for a personal development training i attended on Tues and the other one is my colleague in another department. Both of them have a similar point which is they moved around the organisation to different department and they have moved up to the corporate ladder gradually. I fully understand that the exposure is very important for us who wants to advance in our career and i was ambitious once upon a time. Though i wish i can continuous to move up, i have too many constraints. First, i would say that JB does not have too many opportunities and secondly, i am not longer mobile with family commitment. And again, i fully aware that “If there is a will, there is a way”, may be i am just finding excuses for myself.

Actually, my colleague in other department impressed me not because he is rising when he moved around but his social skill when liaising with client. He is so friendly to not only the boss but also the staff. He can discuss serious topics with the boss yet he can jokes with lower level staff. I have thought of my boss’ boss – Mr. D. Some of my colleague does not like him but i admire him. He too, has a very good social skill. When he communicates to client, be it delivering the bad news, courtesy visits, first time visits, i see the professionalism in him. I hope in one day, i can feel free, have full confidence and show my professionalism when talk to my clients be it business matters or personal happenings.

Wednesday, May 26, 2010

A Famosa Resort

Prior to the Trip
Hubby and I decided to go for a short trip to A Famosa early of the month. As it is a very spontaneous decision, we did very little survey.

Tried to call the Sales Office of A Famosa Resort but failed as there is nobody pick up the call. As time is essence (only 2 days away from our trip), I tried to call Tourism Malaysia office in Malacca to have the hotel contact no. Thumbs up for the officer for their professionalism and friendliness to assist =P.

The reasons for me to call to the resort is just to check on the basic information on the resort i.e. the facilities that they offered, is buffet breakfast included and is the internet booking rate still applicable. The first time when I called, a Malay lady picked up the call. She is so nervous when I spoke English to her (and mind you that my English is not superb) and what she said is just:” Err..ahh…..you hold on.” Then, she just past me to a phone where nobody picks up the call.

When I called 2nd time, the same Malay lady pick up the call and this time she past me to Front Office. When I checked with the FO officer, an Indian lady whether the internet booking rate is similar to walk in rate, she can’t answer me right away either. Again she asked me to wait. While I wait, I can hear some noise here and there and after almost 10 minutes I hold on the phone (yes, I am that patience to wait for 10 min), the phone just been hung up suddenly.

I was so angry and frustrated and I called the resort for 3rd time. This time, another Malay lady picked up the call. When I told her that I want to speak to the Manager On Duty, she is so concern and asked me for a reason. I explained to her my encounter and she transferred my call to FO again instead of the manager. The same Indian lady picked up the call again.

Me: (Angry) What is your name?
FO: Err..err…my name is Mxxxxxi.
Me: Mxxxxi, why u hung up my call just now? Have you got the answer for my questions?
FO: Err…err... I am sorry. I am new. I can’t get you the answer.
Me: I don’t care whether you are new or not. It is not right for you to hung up my call. Don’t you have senior to guide you?
FO: Err..they are all busy.
Me: I am very frustrated with your service. I want to talk to your manager on duty.
FO: I am sorry madam. Can I call you back?

Agree with this poor Indian lady who has been frightened by me. =P And, good enough, she has returned my call within the 15 minutes time limit I set and answered all my questions.

The horrible call experiences made us very disappointed to A Famosa Resort even before we reach there. So, both hubby and I keep on reminding ourselves don’t expect much from this resort.

For A Famosa Resort, please provide training to your staff especially the receptionist. As a receptionist, the staff is representing your hotel, and being the only resort (if exclude condotel, villa), she is representing Malacca and since Malacca is the most popular tourist attraction, she is representing Malaysia. If she is not able to converse at least the basic English, how can she handle the foreigners who talks with their own ascent? With this type of conversation skill and attitude, I am really worried about our country good name.

Saturday, May 22, 2010

女人的幸福能力

刚从学姐部落格里溜览到另一个妈的部落格,读到这篇很值得深思的文章,我想,我还有很长的路去学习。。。

幸福能力
有一种女人,不管她嫁的是建筑工人还是国会议员,她都有能力让自己过得幸福!

我见到明依是在好友的聚会上,一个35岁的女人,中等姿色,学历也不高,却嫁了个气宇轩昂的好老公,他据说是硕士,后来做家具生意发了家,结婚10年,有一个粉雕玉镯的小女儿,好友说完后半妒半□地感叹,嫁到这么好的男人,明依真幸福,我笑着不说话,想来她的故事不会这么简单。
  
幸福能力1
会做菜,会煲汤,会踏实过日子

明依嫁给老公的时候,他还是大学里年轻的讲师,站在讲台上激情飞扬地大谈犬儒主义和叔本华,台下的女生们多数是冲著英俊老师来的,明依全身心的投入和迷恋这份感情,那时候她当然不会去考虑台上气质非凡的男人名下只有一间20平米的筒子楼宿舍。

婚后的现状虽然不尽如人意,但如胶似漆的爱情可以弥补一切。小两口一起在公共用水间洗衣服,一人一头拧床单;在烟熏火燎的楼道里做饭,饭后老公陪著她边洗碗边聊天;周末手拉手去看场电影或是回婆家吃顿饭。明觉得小日子虽然清贫,但一样觉得幸福甜蜜,她把眼光从简陋的家,朴素的衣裳,自己光秃秃的脖子手指上移开,每月精打细算的捂着手中不多的钱把日子过好,明依做得一手好菜,老公最爱喝她熬的汤,排骨□莲藕,鲫鱼萝卜丝,芋头娃娃菜每次喝的肚儿圆圆才放下碗。看到老公简单满足的微笑,明依觉得,这就是幸福。
  

大学的谈资论辈终于令老公厌烦了。明依看出了他的心思,鼓励他去经商创业,那一阵,家里家外的事情全靠明依一手操持,老公在外面联系洽谈,四处求人,有时候碰壁受气,回家难免冲著老婆发泄。日子比刚结婚那阵更苦,心理压力也大,明依背地里也哭过,当面也和老公吵过,但每当一早醒来看见老公的头颅孩子一般依恋在自己的肩头,心里便像温水里融化的蜜,暖暖的,甜甜的。
  

她比以往更加用心操持家务,把500元租来的小房间布置得整洁温馨;老公夜归的时候她总在灯下等著,接下沉重的公文包,递上一杯热茶;临睡前两口子坐在床头聊聊烦心的事情,共同商量解决问题的办法。
  
幸福能力2
对婚姻别期望太高,少抱怨,少纠结于小事
  

怀上孩子的时候,老公的事业刚起步,天天周旋于客户和朋友间,请客吃饭,陪酒,陪玩,每晚不到深更半夜回不了家。明依非常难过,面前的男人虽然还是熟悉的面孔,却好像完全换了一个灵魂。他没时间对著大肚子的老婆嘘寒问暖,没精力回应老婆的温存关切,在生活的残酷考验下,他还原了男人爱事业不爱美人的本质,简直就是一个工作狂。明依觉得自己的温柔克己完全白费了,眼前的男人已经不是当初自己深爱的那一个,再勉强下去还有什么意义?
  

定居美国的大姐回来看她,明依哭著告诉她:老公给不了我想要的幸福,我想离婚。大姐缄默,第二天给她带来一本美国专栏女作家的畅销小集子,里面有一句话让明依有所触动:有一种女人,不管她嫁的是建筑工人还是国会议员,她都有能力让自己过得幸福。没错,女人的幸福,为什么要靠男人给呢?每个女人,都应该有让自己,让家庭幸福的能力。
  

大著肚子的明依向父母求援,请妈妈过来帮忙买菜做饭,照顾这个自己无力兼顾的小家。她强迫自己不去想烦心的事情,每天吃好睡好,安心养胎;她不再等老公夜归,不再像以前那样每天缠著他问长问短,不再拿鸡毛蒜皮的小事去烦他;在他偶尔有空的时间里让他搀著自己散步,彼此取笑着对方为孩子取名字。也怪了,一天天平静安稳地过去,原本觉得天昏暗地的生活,渐渐变得阳光灿烂起来。

女儿快3岁了,他们搬了新家。钱都花在房款上了,明依雇了个油漆匠把墙一刷,购置了简单的家具,就这样凑合著先搬进去了。老公每天回家都能看到一点点新的变化:客厅里别致的灯罩是用硬纸壳蒙上米色暗红碎花图案的棉布做的;自己到海南出差带回来的椰子,吃剩的硬壳被巧妙改造成了造型可爱的小猪扑满;卷筒纸用完了,明依给简芯细致地裹上了一层米白色亚麻细布,教女儿用□笔涂鸦,画出五彩的虹,绿的树,蓝色的河流,金色的太阳公公,这样一个DIY小笔筒摆在书桌上,做爸爸的每次看到心里都暖洋洋的。一个原本平凡的空间在明依手里渐渐改头换面,一天比一天丰富,一天比一天有情趣。

幸福能力3
培养自己的兴趣爱好,照顾好自己在前,不冷落家庭在后

汤妮的出现差点儿击碎了明依的幸福梦想。她是老公生意上的重要合伙人之一,年轻,家境富裕,有生意头脑和管理能力,带著一种咄咄逼人的美和气势。汤妮明显地向老公老公表示好感,根本不在乎他的已婚身份,男人到了这种地步,不免有些心猿意马,暧昧不明。很多人都来向明依告密,有的是打抱不平,有的纯粹为了看热闹。
  

明依却还是和以前一样,看自己的书,种自己的花花草草,照顾刚上小学的女儿。在老公回家的时候,给他送上舒服的拖鞋;在他起床洗漱的时候,提前给他挤好牙膏。她对烹调的兴趣越发浓厚,时不时来些新奇的花样。比如把香蕉切成小块,浇上酸奶,然后裹上全麦饼干屑;去凤凰旅游的时候学会了用蒜叶和新鲜芫菜加干辣椒炝炒;跟婆婆学会了做四川泡菜。

种种小创意让在外面吃惯了大鱼大肉的老公回到家来就会忍不住多添一碗饭,赞一句,还是家里的菜好吃。明依把周末的时间精心策划起来,老公有空的时候,带上孩子,开车到附近的农家乐,踏青,看红叶,老公没空陪她,她就自己带著女儿去儿童乐园,或是看最新上映的动画大片。每次娘俩儿都开心的手牵手回家,女儿欢声笑语,明依红光满面。

老公终日担心,如果明依提出那个难堪的问题,他不知道该如何回答。但明依开开心心地过自己的日子,从来不多问一句。当然明依也有变化:她恢复了几分婚前活泼可爱的样子,穿衣打扮越发精致;她参加了瑜伽课,学打网球;她组织姐妹旅行团去尼泊尔,回来容光焕发,给女儿带回一条手工绣花的小裙子,送老公一个乌木镶银的烟灰缸;她甚至开始学习英文,居然可以磕磕巴巴地和美国网友聊天!这个跟了自己10年的女人身上原来还有那么多自己不了解的特质和能量,这一切都让他感觉既陌生又熟悉,并深深为之吸引。

汤妮的事情居然就这么慢慢地淡了,没了,女友去看明依,崇拜无比地追问她处理方式。明依笑说,见怪不怪,其怪自败。以前我老觉得嫁个好老公就能幸福,现在看起来,女人的幸福不是靠男人给的。女人要有让自己幸福的能力。热爱生活,照顾好家庭,不冷落自己,这才是女人真正的幸福。这话有道理,一个家庭幸不幸福,80%以上取决于女主人。有能力让自己幸福,有能 力给男人幸福,才是聪明的好女人。

原文自Kiyo妈

赞呀!

Friday, May 21, 2010

感动我的文字。。。

Nothing prepares you for motherhood. Suddenly you have all this responsibility and there is no room for failure. (Extracted from Women Weekly, Amy Mastura)

是真的呀!朦朦懂懂的我做了妈。还来不及准备也不懂如何学习,我又做了一年多的妈。一天一脚步,无时无刻的学习做妈。希望自己不会是太差的妈吧!